Terms and Conditions of Sale

Dear Customer!

Thank you for choosing Online Dip Store! We hope you found something you like and ready to place your order. Before doing that kindly read our standard terms and conditions of sale.

Being a Swedish registered business we follow local laws and regulations regarding sale through web sites. In this case the following legislation regulates our relationship (https://www.riksdagen.se/sv/dokument-lagar/dokument/svensk-forfattningssamling/lag-200559-om-distansavtal-och-avtal-utanfor_sfs-2005-59) 

Please note that you have 14 days order cancelation/return window during which you can change your mind and return the purchased goods and be credited with the amount that was paid for the goods including freight. 14 days start counting from the date you actually received the products at your possession. It is your responsibility to notify us about the return/order cancellation within 14 days of receipt of goods by sending e-mail to info@onlinedipstore.com . The goods will then have to be returned to Sweden at your own expense and should you choose to go ahead with the return we’ll provide you with detailed instructions with regards to delivery address. Your payment card will then be credited with the respective amount once the goods have been received back at our distribution center in Sweden and we verified that the goods are eligible for return.

Since the goods would have to be imported for you to inspect them it is your responsibility to handle the necessary export formalities in order to send the goods back to us.

Please note that packages that have been opened cannot qualify for credit upon return.

If you find anything that is not up to your expectation upon receipt of the products please contact us and we will make every effort to resolve the issue!

Thank you for your patronage!